Do You Have ‘Order Takers’ in Your Business?

An ‘order taker’ sales person is someone who waits for someone to ask to buy something. Watch the video to learn more.

Video Transcription

Sunshine: What type of salesperson are you?

Crystal: Welcome to The Love of Business. I’m Crystal,

Sunshine: And I’m sunshine. Let’s get to it.

What kind of salesperson are you?

Crystal: Yes.

Sunshine: What are you getting at?

Crystal: So, there’s four different types of salespeople.

Sunshine: Okay.

Crystal: Today we’re going to focus on the order taker. And in future videos, we’ll capture the other three.

Sunshine: All right. So, if we are looking at order taker, are you talking like someone that just takes an order? Like I’m calling in to get the latest new, get rid of those eye bag cream?

Crystal: That’s a great example. So, an order taker, salesperson waits for someone to ask to buy something.

Sunshine: All right. Well, if you’re a business that doesn’t have a lot of customers, this could be a horrible sales technique for you.

Crystal: That’s correct. Because you’re just sitting there by the phone waiting for it to ring, or for someone to walk into your office, for example.

Sunshine: That’s not going to work for a business that doesn’t have clients beating down their door.

Crystal: That’s right.

Sunshine: So, I mean, I guess we’re just explaining what an order taker is. And I think I got it. It’s like when you get hungry, and you go to a fast food restaurant, you walk up to the counter, you place your order, and they take your order, or just a waitress takes your order.

Crystal: Exactly.

Sunshine: All right. Well, what’s your number one takeaway from today’s video? Leave us a comment and thanks for watching.

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Crystal Shanks

Crystal Shanks, Certified Business Coach and CEO of Run Right Business Consulting, has been coaching business owners and executives around the world to achieve optimum results since 2009. Coach Crystal teaches her clients proven strategies to build thriving businesses and careers. She has worked with thousands of businesses and executives to generate substantial revenues and maximize profits.